Curate the source boundary
Decide which documents are approved, who owns them and how changes reach the retrieval system. A broad folder is not a knowledge policy. Sensitive, expired or contradictory material should not become quietly available because it was easy to ingest.
Give people a path to verify
Where useful, surface the source and the limits of the answer. People can then judge whether to act, ask a specialist or submit a correction. This is more valuable than presenting uncertain language as confidence.
Evaluate the live task
Test genuine questions, ambiguous language, missing context and permission boundaries. Watch for outdated answers after source changes. The system should become better through reviewed feedback, not by silently accumulating untrusted material.
